Terms & Conditions

Use of the web site

Use of this web site is subject to the following terms and conditions. If you do not agree to these conditions please stop using the website immediately. By accessing the site, you accept and agree to comply with, without limitation or qualification, all the terms and conditions below.

Accuracy of information & our liability

Every care has been taken in compiling the contents of this web site. However, all information about the properties has been provided by the advertisers and reproduced by us in good faith. 'Holiday Chateau'/'Holiday Castle Rentals' will not be held liable for any errors, omissions, misunderstandings or claims arising from the advertisement or any arrangement or booking made with an advertiser.

If you believe any information on the site to be inaccurate, please let us know and we will investigate and correct if necessary. However, it is your responsibility to make relevant enquiries with the owners or their agents, through the relevant link on the property page, before renting any of the properties.

Any opinions, advice, statements, services, offers, or other information or content expressed on the site are those of the owners of the properties or their agents and not ours.

We do not endorse or recommend any of the properties on our site. The information does not constitute any form of advice or recommendation by us and is not intended to be relied upon by you in making any decision to rent a property.

Booking terms & cancellations

A 35% deposit is required to make a booking. This is non-refundable in any instance unless the booking is cancelled by 'Holiday Chateau'/'Holiday Castle Rentals' or the owner of the property in which case a full refund will be made. All refunds will be made within 1 week of the cancellation by 'Holiday Chateau'/'Holiday Castle Rentals'.

The final balance is payable 10 weeks prior to the commencement of the holiday. Once this has been paid it is non-refundable as a cancellation would not leave the owner with sufficient time to find a substitute booking. When you book a property, it is your responsibility to ensure all payments are made on time.

Please note that the price for a number of properties are calculated and quoted in Euros, and that both the deposit and balance amounts shown on booking represent the sterling equivalents at the last close of trading on the London foreign exchange markets. Therefore, while the deposit amount is the actual amount you will be charged, the balance amount in sterling is only a guide, and will vary upwards or downwards in line with exchange rate fluctuations between the date of booking and the balance due date.

Further terms and conditions apply to individual properties. These are listed in the relevant link on each property page. Do not book a property until you have read and agree to those terms and conditions.

When a booking is made confirmation will be sent out within 24 hours. Until the booking has been confirmed it is only a provisional booking. Your card will not be charged until you have received this confirmation.

We reserve the right to add an additional handling fee for the use of some credit cards including but not limited to American Express (AMEX) but will always inform you in advance of taking any payment should this apply.

Unless otherwise stated, security deposits and other advance payments for linen, energy or any other services are payable to the property owner before or on arrival at the property. You must read the individual property's terms and conditions page to ensure you adhere to the individual requirements of the property owner.

Travel arrangements

Do not make irreversible flight or travel arrangements until you have received final confirmation of your booking.

Copyright

The website contains copyright material, trade names and other proprietary information, including, but not limited to, text, names, software, photos, graphics and videos. The website and its contents are protected by copyright law, database rights, trade mark law and other intellectual property rights. © Accommodia Ltd 2000-2009; Database right Accommodia Ltd (maker). All rights reserved.

You agree not to modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit or use for commercial gain, any of the content, whether text, names, images, data, software or otherwise in whole or in part.

You may download information from the site for your own personal non-commercial use only. You acknowledge that you do not acquire any ownership rights by downloading any material.

We provide hypertext links to other sites operated by other people. Using such a link means you are leaving our site and we take no responsibility for, and give no warranties, guarantees or representations in respect of these linked sites.

Your contract

Any contract for the letting of any of the properties on the site and any other products or services advertised with the property is between you and the owner of the property. If you make an arrangement with any of the owners or their agents, this is at your sole risk.

Privacy policy

Personal information provided by users of the website will be used solely by 'Holiday Chateau'/'Holiday Castle Rentals' or its direct affiliates, and will not be shared with any third party.

Insurance

We would remind you that holiday/travel insurance is essential and is best taken out at the time of booking your accommodation and travel.